How do I wear the Venom Saber Suit?
The Saber Suit comes with a full set of instructions in the box that shows you how to wear the waist belt, ankle and wrist cuffs. You can also watch this instructional video here.
How do I care for my Venom Saber Suit?
The belt, wrist cuffs and ankle straps are machine washable. Please hang dry and do not tumble dry. Do NOT place the product in direct sunlight. Do NOT expose to high temperatures as this will affect the elasticity of the latex in the resistance bands.
What type of training is the Venom Saber Suit designed for?
The Venom Saber Suit is designed for all types of resistance training body movement and conditioning. This includes sports such as MMA, Boxing, Muay Thai, Judo, Karate, Kickboxing, Tae Kwon Do as well as general conditioning.
Do you offer different resistance levels?
We offer 4 levels of resistance: Beginner (125lb), Intermediate (175lb), Advanced (225lb) and Professional (300lb). If you are not an athlete or have little or no experience with resistance band training, then we recommend starting with a lighter resistance level.
Why do the resistance bands have sleeves?
Firstly, the sleeves are a safety mechanism designed to contain the band from injuring you in the unlikely event that the band breaks during extension. Secondly, they protect the latex bands from scratches and over extension/stretching thus significantly increasing the lifespan of the bands. Lastly, the sleeves prevent the rubber bands from chafing against your skin and causing discomfort during use.
What is your cancellation and returns policy?
Returns: If for whatever reason, you believe the product is faulty or defective in any way, you may request an exchange of the opened product. We will exchange the faulty product if it is found that there was a manufacturing error. However, this does not apply where a defect has been caused by careless or improper handling, non-adherence to the instructional manual, other abuse or misuse caused by the Customer or a third party or by general wear and tear.
To make a claim, you must obtain a return authorization code by email. Please send an email to firstname.lastname@example.org. Your email must be sent within 45 days of the date recorded on the order receipt and include your personal details, invoice number and product, along with the reason you believe the product is faulty. This will enable us to allocate you a return authorization code & inform you where to send the product believed to be faulty.
If you need to cancel your order, please contact us immediately at email@example.com; we may be able to cancel your order if it has not yet been shipped.
If it is found that the product is NOT faulty, you will be charged the postage and handling fees. If it is found that the product IS faulty, the product will be replaced, and postage and handling will be paid for by us.
Cancellations: We cannot accept cancellations or exchanges for change of mind. Please make sure you select your product(s) carefully.
Which Payment Methods Do You Accept?
We accept PayPal, AMEX, VISA, MasterCard, Google Pay and Apple Pay.
We are now also offering Afterpay as a payment method!
Is shipping delayed due to COVID-19?
Due to the COVID-19 Pandemic, there is a slight chance that shipping times may be delayed. We are trying our best to ensure you get your product as soon as possible. We greatly appreciate your patience and understanding during these challenging times.
I have a small waist, will the waist belt fit me?
We recommend the Beginner (125lb) Venom Saber Suit as it comes with a smaller sized waist belt.